Thursday, July 23, 2009

How to troubleshoot a Home Network issue in WIndows XP

You may have to know the kind of network structure that you are using to complete these steps. If you are not sure, go to the "Home-network structures and their configurations" section.

To troubleshoot a home network issue, use the Windows XP Home and Small Office Networking Troubleshooter in Help and Support Center to try to isolate and resolve the issue.

To do this, follow these steps:

1. Click Start, and then click Help and Support.
2. Under Pick a Help Topic, click Networking and the Web.
3. Under Networking and the Web, click Fixing networking or Web problems, and then click Home and Small Office Networking Troubleshooter.
4. Answer the questions in the troubleshooter to try to find a solution.

If the troubleshooter resolves the issue, you are finished.

If the troubleshooter does not resolve the issue, determine your home-network structure in the "Home-network structures and their configurations" section, and then follow the Windows Support Center

Friday, July 17, 2009

Microsoft XP Support Via Remote by Expert

I have been having issues with my Windows XP for a while and I decided to go online to figure what really was the best way of getting online XP support. I really wanted to hear from my peer group as to what they had in their experience as users found to be the best form of XP support.

Before I really get into what I found from other online XP help users, I found recommendations from some (obviously tech savvy) users suggesting that I take a tutorial on Microsoft's website. I don't know about this...to feel comforted and helped you need to feel that someone is out there thinking of your problem. Just wandering through tutorials may somewhat explain a feature or two of windows XP but is certainly no substitute for online XP support. A tutorial is certainly not going to help me when I need to troubleshoot a Windows XP error. Online XP support may be of better use. Hey, its not that my mind is made up but I know what I want out of my XP help; live full time support for windows XP from qualified and trained professionals.

We have grown as a business and one of the first things we need to do is upgrade the version of windows XP that we use. There are choices to be made for which I need qualified advise. Also, Microsoft Windows XP professional I am told has many features like data recovery options and networking tools which are recommended for small business. I believe that there are also higher versions for the product for companies that process more data; how much is more? I wonder? I really need some concrete advice and not scanty piecemeal suggestions. I need someone who will advise with authority and responsibility not only on Windows XP support but also other computer support issues that are always coming up on a daily basis.

What I have understood from various users and articles on the Internet on the subject of XP support is that getting a holistic tech support contract is probably my best option. A good tech support company will not only provide online XP support but also be there for other issues. It is not feasible for me to be on top of issues like network security and virus and other critical updates. Someone needs to watch these issues like a hawk and my hawk or remote XP support is going to come from a good tech support company. Given that tech support companies work with multiple users, they are really on the ball with regard to Windows XP updates and the like.

I travel a great deal for my business and often use the remote file access feature of Windows XP and I have on more than one occasion had issues with this feature. With Microsoft XP support I should be able to continue my work while a qualified technician looks at my problem. Moreover, as I understand it, my job history is kept on record, thus making it easier for any troubleshooting to be done without my having to explain everything all over again.

Microsoft XP tech support is the way that I going to be running my business now. Leaving the everyday business of updates, downloads, firewalls, feature enhancements and drivers to the Online XP tech support professionals.

Really, after all my research and checking and cross checking, it's best to get Online XP tech support from the professionals. Windows XP tech support is responsible and accountable at the end of the day simply because it is their core business. Just as mine is to help you get your taxes done in time.

Source:http://EzineArticles.com/?Microsoft-XP-Support-Via-Remote-by-Expert&id=2408986

Tuesday, July 14, 2009

How to troubleshoot sound problems in Windows XP

This post describes how to troubleshoot common sound problems in Windows XP. This post is intended for a beginning to intermediate computer user.

Use the Windows XP Sound Troubleshooter

Windows XP includes a troubleshooting program which could help you resolve your sound issues. Start the Windows XP Sound Troubleshooter automatically or manually and then answer each question on-screen in order to try to find a resolution.

Step 1: Start the Sound Troubleshooter

If you are already familiar with Windows XP Help and Support Center, click the following link to start the Sound Troubleshooter: Sound Troubleshooter

OR

Start Sound Troubleshooter manually by using the following steps:

1. Click Start, and then click Help and Support.
2. Under Pick a Help Topic, click Fixing a problem.
3. In the navigation pane on the left, click Games, sound, and video problems.
4. In the topic pane, on the right side, click Sound Troubleshooter.

Steps 2: Use the Sound Troubleshooter

1. Click the option that describes the problem that is occurring, and then click Next.
2. Repeat step 1 until your problem is resolved or until you have reached the end of the troubleshooting path.

Note You can click Back at any time to repeat the last step, or you can click Start Over to start the Sound Troubleshooter again.

Wednesday, July 8, 2009

What to Do About My Slow Computer

What is the best thing that you can do about your slow computer? Of course, you will first try to find out the causes hampering the functionality of your system. Well, there can be a number of reasons why any computer could be losing the cutting edge speed it was designed for.

Cyber malware like Spyware and adware are running freely on the Internet and they track each and everything of the software installed on your computer that you do not know about. Not only these invade into your system, but are also the main culprit of computer slowdowns. A good antivirus or antispyware software program can do wonders for your dying PC.

Another thing that you can take up is defragmentation. It is simple to do, and if you can't be concerned to download specialized de-fragmenting software, all you have to do is use the one that comes along with the Windows software. Perform the defragmentation at least once a month.

Another important thing if your file registry. The registry is a small file that contains record of everything that is done within the computer and it also maintains the stability of your computer. If your registry gets corrupt, your computer will certainly turn slow. Registries that are a few months old will always have null values, confused registry entries from bad installs, orphaned keys and traces left by cyber malware.

You need to install a good registry cleaner and windows optimizer which will help you to identify and eliminate multiple errors within and without the registry. The thing that is generally ignored by most computer users is maintenance of the system. You are required to take proper care of your PC as you do for your cars or any other machinery.

In case, nothing seems to work for your slow computer, then you must call computer support technicians to get your system diagnosed and repaired. These techs will provide you with 24x7 support along with quality expertise. They will not only help you with your slow computer but also suggest you tips and tweaks to keep malware at bay.

Source:http://EzineArticles.com/?What-to-Do-About-My-Slow-Computer&id=1986877

Tuesday, June 30, 2009

How to change the listening port for Remote Desktop

This post describes how to change the port that Remote Desktop listens on.You can use the Remote Desktop feature in Microsoft Windows XP Professional to connect to your computer from another remote computer.It provide technical support to change the listening port for Remote Desktop Computer.

Note The Remote Desktop Connection Client for the Mac supports only port 3389. 3389 is the default port.

Follow the Steps
1. Start Registry Editor.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber
3. On the Edit menu, click Modify, and then click Decimal.
4. Type the new port number, and then click OK.
5. Quit Registry Editor.

Note When you try to connect to this computer by using the Remote Desktop connection, you must type the new port.

Friday, June 19, 2009

Microsoft's free anti-malware beta to arrive next week

Microsoft will launch a public beta of its anti-malware service, Microsoft Security Essentials, on Tuesday as it phases out its Live OneCare suite in favor of a simpler free consumer security offering.

Microsoft Security Essentials, which will run on Windows XP, Vista, and Windows 7, will be available in the U.S., Brazil, and Israel in English and Brazilian Portuguese. A public beta version for Simplified Chinese will be available later in the year.

The service works like traditional antivirus products in which client software monitors programs on a PC. When something changes on the computer, such as files being downloaded or copied or software trying to modify files, the system checks against a set of malware signatures in the client program to see if the code matches the signature for known malware. If so, it blocks it from getting downloaded.

If no signature match is found, the system will ping the server-based Dynamic Signature Service to see if any new signatures are available and, if so, it removes the malware. If it appears to be new malware, the Dynamic Signature Service may request a sample of the code in order to create a new signature.

The service updates its anti-malware database constantly and publishes new antivirus signatures to Microsoft Update three times a day, Alan Packer, general manager of Microsoft's Anti-Malware team, said in an interview on Thursday.

"The hope is that people who install Security Essentials and enable auto updates in their Windows configuration will be protected" automatically, he said.

The service also includes new technologies that help protect against rootkits, programs that are designed to hide the fact that a PC has been compromised, and is also designed to run efficiently by scanning when the PC is idle and conserving on memory usage.

If you already have antivirus software installed you probably don't need this service. Security Essentials doesn't detect if you have security software installed but does provide a message upon install that says two antivirus products aren't necessary and could interfere with each other, Packer said.

Microsoft announced in November that it was dropping its Live OneCare service in favor of a slimmed-down free offering designed to encourage more people, particularly those who don't want to pay for it and fear it will slow down their computer, to use antivirus software.

The new service lacks features like managed firewalls, performance-tuning, backup and restore, printer-sharing and multi-PC management that the OneCare service offered.

"We don't see Security Essentials as a direct competitor to other free products and suites," which try to "upsell" users, or get them to eventually pay for a product, Packer said. "We're targeting people who aren't protected" already.

A spokeswoman for AVG, likely the main rival to Microsoft's service, said AVG offers a free Internet security suite that has advantages because it is operating system agnostic and was developed by a company that specializes in security products.

Asked what Microsoft's strategy is for mobile, Packer said he couldn't comment on what the Windows Mobile team is doing.

"In general, the way we look at mobile from a security standpoint is that you are better off preventing the malware from getting on a mobile device rather than trying to run anti-malware or antivirus support software," he said. "We haven't targeted mobile antivirus software because we felt that's not the right approach."

Wednesday, June 3, 2009

Windows 7: Internet Explorer can be disabled

Microsoft explained before the U.S. antitrust laws and injunctions of the European Commission. A simple manipulation will disable the Internet Explorer browser. It is also the case with many programs, including Windows Media Player.

The handling was already available in the 7048 build of Windows 7, today confirmed it will be possible to uninstall Internet Explorer like any other software using the uninstall tool in Control Panel of Windows 7.

But be careful, disable does not remove Internet Explorer. Indeed, appearances are deceptive, because if the user no longer sees the icon or the browser window, it will remain active because it is somehow driving the Windows interface.

Anyway, this is a big step, or rather an update for Microsoft not being accused of monopoly by its competitors (Opera, Mozila, and recently Google) and consumer associations. Windows is actually available in 95% of machines on the planet, the browser built-in editor is in the firing line of the European Commission and U.S. antitrust laws for years.

In mid-January, this Committee has sent a letter to Microsoft on the objections that the tying of Internet Explorer browser and operating system was contrary to "the EC rules on abuse dominant position (art. 82).

Without doubt pleased with the outcome, the European Commission, has recently release the pressure, but keep an eye on the publisher. With the release of Windows 7, the publisher will go even further, since it is not the only browser that will disable, but a list of programs associated with Windows. This is particularly true of many tools available directly in Windows Media Player Windows Media Player, Windows Search, gadgets, and software for creating DVD Windows DVD Maker