Friday, May 29, 2009

How to Lock Out Unwanted Guests in Windows Vista

If you share your computer with others (and even if you don't), Windows Vista includes a neat way to keep unwanted guests from guessing your system administrator password. When you set up users and declare one user as administrator (with full privileges), Windows Vista allows outsiders unlimited guesses at the password you chose. Here's how to limit the guesses.

This post provide Windows Vista Support to Lockout Unwanted Guests in Windows Vista for your computer security.

F0llow the Steps

  • Click Start, type Local Security Policy.
  • Click Account Lockout Policy.
  • Choose Account Lockout Threshold.
  • At the prompt, enter the number of invalid log-ins you'll accept (say, 3).
  • Click OK and close.

Tuesday, May 26, 2009

How to Assign a Mandatory user Profile

This post provide technical support tips to assign a mandatory user profile in Windows XP. It provides step by step instruction to assingn a mandatory user profile.

Open and Configure the User Profile Name Form
To complete these procedures successfully, log on as an administrator or as a member of the Administrators group. If your computer is connected to a network, you may be unable to complete this procedure due to network policy settings.

1. Click Start menu, click Control Panel, click Performance and Maintenance, and then click Administrative Tools.
2. Double-click Computer Management.
3. In the console tree, double-click Computer Management, double-click System Tools, double-click Local Users and Groups, and then double-click Users.
4. Right-click the user account that you want to modify, and then click Properties.
5. On the Profile tab, in the profile path, type the location of the profile that you want to assign in the following format
* ServerName is the name of the computer where the profiles are stored.
* ProfilesShareName is the share name where the profiles are stored.
* UserProfileName is the specific folder for this user profile.

Assign a Mandatory User Profile
To assign a mandatory user profile, you must also copy a preconfigured user profile to the location that you specified in the last step opening the user profile form.

1. Click Start, click Control Panel, click Performance and Maintenance, and then click System.
2. On the Advanced tab, under User Profiles, click Settings.
3. Click the profile that you want to copy, and then click Copy To.
4. In the Copy profile to box, type or browse to the path of the folder that you specified in step 5 in the "Open and Configure the User Profile Name Form" section, and then click OK.
5. Confirm that the user that is specified under Permitted to use is the user who will be accessing this profile. If more than one user will be using the copied user profile, you need to select a group that contains all of these users, such as the Everyone group.
6. Click OK.
7. Rename Ntuser.dat to

Thursday, May 21, 2009

How to Close Unwanted Services

Some application program available in your computer and you are not using long time they all are unwanted but effect to your computer performance. You want to remove unwanted services from your computer. This post provide computer technical support to remove unwanted program from computer.

You never know what's going behind your back", That is how a famous quote goes. But in XP we can make sure that no unwanted service goes unnoticed . To disable unneeded start-up services for a safer, faster XP, do the following

1. Use the Services Admin Tool
(Control Panel > Administrative Tools > Services)
2. If you are a single user of a non-networked machine, you can disable the following items (such as alerter ,clipbook ,net logon etc) with no ill effect.

For more Information simply Click to Computer Support Services.

Monday, May 18, 2009

How to Fix Error 0x0000000A or Stop: 0x000000D1

This post provide computer support to troubleshoot or Stop error 0x0000000A or Stop: 0x000000D1 . This error occur when you try to install Windows Vista, you may receive one of the following Stop error messages:



Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

If you receive a "Stop: 0x0000000A" error message or a "Stop: 0x000000D1" error message when you try to upgrade to Windows Vista, follow these steps:

1.Restart the computer.
2.Roll back the installation to the previous operating system.
3.Use the Windows Vista Upgrade Advisor to check for known issues.
4. Disconnect any external hardware devices that are connected to the computer. Additionally, remove or disconnect any hardware that the computer manufacturer does not support. Also, remove any hardware that you recently installed.
5. If you receive either of these error messages during the first phase of the upgrade installation, follow these additional steps:
a. In the previous operating system, update any installed antivirus and antispyware programs, and then scan the computer for problems.
Note If you find any problems, we recommend that you perform a clean installation of Windows Vista.
b. After you scan the computer for viruses and for spyware in the previous operating system, uninstall any antivirus and antispyware software.
c. Contact the computer manufacturer for information about any known Windows Vista compatibility issues and about how to obtain and to install a BIOS update.

6.Try to upgrade to Windows Vista again.

Wednesday, May 13, 2009

IYogi Press Release: iYogi Acquires Clean Machine Inc.

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock ( and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."
"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.


Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit:


Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit


iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901

The Press Release is available at its source: iYogi acquires Clean Machine Inc.

Wednesday, May 6, 2009

Troubleshooting the Domain Locator Process In Windows XP

This post provide technical support for Locate Domain in windows Xp. This post also provide step by step instruction to troubleshoot domain locater process

To troubleshoot the domain locator process:

1. Check Event Viewer to see whether the event logs contain any error information. On both the client and the server, check the System log for failures during the logon process. Also, check the Directory Service logs on the server and the DNS logs on the DNS server.

To view Event Viewer in Windows XP, click Start, click Control Panel, double-click Administrative Tools, and then double-click Event Viewer.

2. Check the IP configuration by running the ipconfig /all command at a command prompt. Verify that the configuration is correct for your network.

3. Use the Ping utility to verify network connectivity and name resolution. Ping both the IP address and the server name.

4. Check the Network Diagnostics tool in Help and Support under "Use Tools to view your computer information and diagnose problems" to determine whether the network components are correctly installed and working properly. Network Diagnostics also runs some tests and provides information about the network configuration, information that can be helpful.
5. Use the nltest /dsgetdc:domainname command to verify that a domain controller can be located for a specific domain. The NLTest tool is installed with the Windows XP support tools.

For information about how to install these tools, refer to the following How to Install the Support Tools from the Windows XP CD-ROM

6. Use the NSLookup tool to verify that DNS entries are correctly registered in DNS. Verify that the server host records and GUID SRV records can be resolved.

For example, to verify record registration, use the following commands:

7. If either of these commands does not succeed, use one of the following methods to reregister records with DNS:

* To force host record registration, type ipconfig /registerdns.
* To force domain controller service registration, stop and then restart the Netlogon service.

8. To verify appropriate LDAP connectivity, use the Ldp.exe tool to connect and bind to the domain controller. Ldp.exe is a support tool that you can install from the Windows XP CD-ROM.

For information about how to install these tools, refer to the following How to Install the Support Tools from the Windows XP CD-ROM

9. If you suspect that a particular domain controller has problems, turn on the Netlogon debug logging. Use the NLTest utility by typing nltest /dbflag:0x2000ffff at a command prompt. The information is logged in the Debug folder in the Netlogon.log file.

10. If you still have not isolated the problem, use Network Monitor to monitor network traffic between the client and the domain controller.

For additional information, refer to the Windows 2000 Server Resource Kit, Chapter 10, "Active Directory Diagnostic, Troubleshooting, and Recovery."

Friday, May 1, 2009

Unable to open an item in Windows Vista Business with a single click

This problem may occur if the 'Single-click to open an item (point to select)' option is not selected. This post provide Technical Support to fix error with Windows Vista Business If you unable to open an item with single click.

Solution: Click 'Start' and click 'Control Panel'. Click 'Appearance and Personalization'. Click 'Folder Options'. In the 'General' tab, from the 'Click items as follows' section, select the 'Single-click to open an item (point to select)' option. Click 'OK'.

Details: Windows Vista Business allows easy management of files and folders. You can use either mouse or keyboard to navigate files and folders. Sometimes, you may not be able to open an item with a single click.

Follow the step to fix it
1) Click 'Start' and click 'Control Panel'. (The 'Control Panel' window appears.)
' Control Panel' window
2) Click 'Appearance and Personalization'. (The 'Appearance and Personalization' window appears.)
'Appearance and Personalization' window
3) Click 'Folder Options'. (The 'Folder Options' dialog box appears.)
' Folder Options' dialog box
4) In the 'General' tab, from the 'Click items as follows' section, select the 'Single-click to open an item (point to select)' option.
5) Click 'OK'.