Monday, December 21, 2009

Have A Quick Look On Free Anti-Virus And Anti-Spyware For Windows 7

windows 7Now that Windows 7 has been released for all the consumers worldwide, We think this is the right time to have a look on top recommended Anti-virus and Anti-Spyware solutions which are suitable for latest Windows 7.

As we already know that Windows is by far the best candidate as compare to others operating system (Linux, Unix). Unfortunately because of which it is prone to virus and spyware attacks. If you want to stay free from viruses, it is very essential to have the right Anti-Virus solution installed which is both effective and light on system resources. Among of these various free Anti-Virus programs that are available on the Internet, let’s take a look at some of the best free Anti-Virus programs that are suitable for Windows 7 systems.

AVG Anti-Virus Free Edition 9.0

AVG AAVG antivirusnti-Virus Free Edition is another very common and popular and absolutely free Anti-Virus software whose version 9 not only just works perfectly under Windows 7, but it also provides free Anti-spyware protection. AVG is also popular among masses for its easy to use user interface which is both attractive and user-friendly with bunch of options to customize the behavior to one’s liking.

AVG Anti-Virus 9.0 offers several enhanced features like:

● It prevents hackers and viruses from spreading over the Internet.
● It screens your downloads for malicious content.
● It provides real-time protection from poisoned web pages.
● It has Web Shield that lets you download and exchange files without risking virus infections.
The free edition of AVG Anti-Virus version 9.0 can be downloaded from its official website.

Avira AntiVir Personal 9

Avira AntiVir is a popular and perfect Anti-Virus application. It is one of the most highly rated free Anti-Virus software by both technicians and users for its ability to scan quickly and efficiently.

It is light on system resources and gives real time protection against viruses and spywares with its AntiVir Guard technology. AntiVir also allows updates the antivirus+antispyware database right away during installation so that you are ready for a thorough full system scan right after the installation is completed! The latest version 9 of Personal edition is completely free for private use and is compatible with Windows 7.

Avira AntiVir Personal 9 offers several enhance features like:

● Guard (On-Access Scan) for continuous monitoring of all file access attempts.
● Scanner (On-Demand Scan) with profile-controlled and configurable search for all known types of virus and malware.
● Extremely high virus and malware detection via innovative scanning technology (scan engine) including heuristic scanning method.

Microsoft Security Essentials

Here is one more but very popular Anti-Virus solution, Microsoft Security Essentials. It is a free Anti-Virus solution from Microsoft which is both easy to install and maintain with automatic updates.

It is light and provides real-time comprehensive malware protection for home PC against viruses, spyware, and other malicious software. One of the best thing of Security Essentials is that it runs quietly and efficiently in the background without much interruption or interaction required in the user’s part.

Sunday, December 20, 2009

Windows 7 Guide For Wireless Networking

windows 7 updateWindows 7 is ready for all types of private networking at present in use, everything from the kind of Domain, Work-Group, peer to peer networks you set in the home (referred to as a homegroup) to small-scale local area networks (LANs) and wide area networks (WANs) in business.

Microsoft introduces Windows 7 update wireless networking, help you to configure and manage wireless connections with a various range of wireless devices that search and connect to wireless networks also known as Wi-FI.

With Windows 7 its easier to create a Wi-Fi network through Connection wizard. Users can easily connect to an available wireless network with a security key or manually connect to one not recognized. As you go through the manual process, you'll specify a network name, called the(Service Set Identifier).

Windows 7 simplifies the way you transfer your wireless setting from one system to another. It was the major irritation till date because to remember the security key is not an easy task and any mistake can puzzle you for hours or so.

you can easily take a back up of wireless networks settings on a USB drive and import it to another machine irrespective of on what OS other machine is working.

Windows Connect Now is one of the technology designed for simpler wireless device configuration. Now with Windows Connect its easier to create a wireless network at home or office. When you connect to a compatible router, Windows will walk you through all the necessary setup steps including naming your network and turning on the router's security features. Now you don't need to remember network settings when you connect a new computer. All you have to do is press the Wi-FI Protected Setup button on your router and it will automatically send the network settings to your computer. With Windows connect Now, users running Windows 7 can create network configuration settings and transmit them to the access point. Windows Connect Now (WCN) allows mobile and embedded devices, 802.11 access points (APs), and computers to securely connect, and exchange settings with each other. It allows you to easily set up a secure wireless network by using a USB cable or USB flash drive. Windows Connect Now uses one of the methods for easier configuration.

WCN-NET is Microsoft's standard for easier Wi-Fi configuration. It provides for configuration of devices using Ethernet in Wireless networks. In Windows it can search an unconfigured router, access point, base station or a device such as a Media Center Extender by using Upnp, authenticate with the device by using a personal identification number, provide wireless settings that are based on user selection and configure a wireless network over a wired Ethernet connection.

WCN-UFD writes configuration files to a USB drive for more secure wireless networks. It uses an API and an XML format to write configuration files.

WCN-MTP includes a Media Transfer Protocol (MTP) extension that enables an MTP initiator to provide an MTP responder with configuration parameters for joining a wireless network and supports more secure configuration of MTP-capable devices on wireless networks.

Tuesday, December 15, 2009

Applications that stand apart in Windows Media Center

Windows Media Center gained exposure and popularity after being included in the Home Premium and Ultimate editions of Windows Vista. Now, Microsoft is providing WMC with the Windows 7 Business and Windows 7 Enterprise editions with several new and improved features.

And in the latest version, one can avail goodies like TV show images throughout the guide and Recorded TV; Media Center desktop gadget; trick play functions like fast forward, rewind, and skip; streamlined schedule of recordings; guide button in Window mode; use of movie library without any registry hack and support for more file types; and resumption of various video types except dvr-ms and wtv.

More features and applications that make the Windows 7 Media Center so entertaining are as follows.

With the new WMC one can avail the option of scheduling TV recordings with any browser. With the help of a TV tuner installed, Windows Media Center or Home Server makes for a decent hardcore DVR device, without the monthly fees. Make it simplified to catch good TV when one thinks of it at work with Web Guide, a cost-free scheduling program which shows you what's there in the future, streams what's available now, or else delivers your media center's TV usage to wherever you happen to be at anytime, anywhere.

There are also Windows 7 Media Center remotes available for phones. It would be better to go the easy route and buy an infrared-based, media-center-friendly physical remote for TV-attached setup, however if you'd prefer a bit more functionality—and, more importantly, real typing input—there's is a free or cheap remote for Wi-Fi powered phone or iPod. Gmote an Android phone into a multi-system remote, taking into view that you don't mind a quick software installation. iPod/iPhone owners have their choice from many XBMC-compatible remotes in the App Store, the free Boxee remote, and MediaMote correctly handles your Windows Media Center remote.

The router can also be made more media-friendly. The router treats all net traffic the same, can't tell exactly how much one has downloaded in a month, and is fairly difficult to turn into anything other than an agent of a cable modem. Install DD-WRT or Tomato on a little antenna box and it can be a wireless bridge for your entertainment center, as well make sure that Hulu and Netflix get all the bandwidth that is needed with quality of service rules.

One can also easily convert and transfer tracks to a portable player with the Windows Media Center. The finest media centers can play just about any video or audio format that is available, but even the coolest phones and media devices have a limited format range, with just as little storage space. Among the five best media converters that was surveyed upon, Super and Format Factory can match most devices and file types, but MediaCoder and HandBrake get the job done on any platform.The doubleTwist media manager is the best in getting the file on a phone or a device. It is also the easiest drag & drop solution that is around.

Thursday, December 10, 2009

Windows Mobile is going to be another Windows Vista

Microsoft is facing horrible challenge to fix the problems in its Windows Mobile division. That won't be very easy because Windows Mobile is starting to resemble a disaster which occurred three years ago with Windows Vista.

As was the case with Windows Vista, repeated Windows Mobile 7 delays are disappointing Microsoft's longtime industry partners. Motorola earlier this year shifted its focus towards Google Android devices and shifted away from Windows Mobile. Verizon, which has been tied to rumors about Microsoft's attempting Pink smartphone project, recently kicked off a marketing push for Droid, Motorola Android powered handset, and may also have agreed to move on.

Meanwhile, Microsoft's channel partners are also seeing diminishing demand for Windows Mobile-related business. One of the official said that they have stopped working with Windows Mobile because their client base isn't asking for it and they have gone to Blackberry because that is in demand and they are seeing a lot of clients who are asking for iPhone. The pressure on Microsoft is increasing who wants to hit a home run with Windows Mobile 7, but that could lead to the kind of bloated, complex feature set the cause for Vista doom. Additionally, Microsoft is so far behind in the mobile game at this point that it requires at least a couple runners on base before it begin swinging for the fences. However, when Windows Mobile ships it's got to be a winner, it cannot be another Vista, and Microsoft knows it, replied one of the Microsoft officials.

Based on a Microsoft job posting in March, the company isn't just trying to catch-up; it wants to transform the mobile business completely. The posting mentions what Microsoft expects to get with Windows Mobile 7 in the following terms. Microsoft official said that they aren't just building a me-too iPhone or RIM competitor; they are changing the way customers use and experience their device.

Windows Mobile 7, initially scheduled for release in 2008, isn't expected to come until spring of next year at the earliest. Microsoft executives have said tantalizingly little about what Windows Mobile 7 will include, although multi-touch and gesture recognition support are thought to be part of the launch. Microsoft has also said that none of the sessions at next month's Professional Developer Conference will concentrate on Windows Mobile 7. In April last year, CEO Steve Ballmer termed Windows Mobile 7 as an area of major excitement and innovation. Ballmer spoke of Microsoft's Windows Mobile missteps in frank terms and said Microsoft has taken steps to correct them, in a meeting with Silicon Valley venture capitalists.

Microsoft simply hasn't kept pace with the fast moving mobile device market, and the collective industry yawn that accompanied the arrival of Windows Mobile 6.5 devices earlier this month is just the latest example. Meanwhile, Research In Motion, Apple, Google, and Palm have been churning out new smartphones with clocklike regularity. Microsoft partners aren't satisfied with the way things have played out in the Windows Mobile group, but they're still hoping Microsoft to make a comeback. CEO of Vertigo Software, Scott Stanfield, doesn't see anything fundamentally problematic with Microsoft's approach to Windows Mobile. He said that Microsoft's strategy is a good one - they enable a world class body of support for partners, and we use one platform for development, Windows, with one set of tools and technologies.

Stanfield still thinks that Microsoft can make up lost ground but concedes that time is not on its side given the fast product launch pace of Microsoft's mobile rivals. He also said that Windows Mobile has problems that are out of our control, and it's now a matter of how swiftly they can commercially launch Windows Mobile 7 to market before the clock runs out.

Monday, November 30, 2009

Avast! Anti Virus Support for 64-bit Windows

It comes as quite a relief that the Avast! anti virus support now fully renders help to 64-bit Windows platform. This has been enabled in the Avast! Home and Professional versions. This has been seen as a big stride by ALWIL Software as it had been closely watching the proceedings and following up on the whole issue of taking up this platform by Avast!. The Windows XP 64-bit version has an extensive range of supporting up to 32 GB of RAM and 16 TB of virtual memory. A lot of antivirus support software cannot usually support the 64-bit Windows because of its massive storage. The Windows 64-bit version can run applications at great speed when engaged to work with big data sets.
These applications have the propensity to preload a lot more data into the virtual memory enabling quicker access by the 64-bit extensions of the processor. This minimizes the time taken to insert data into virtual memory and also in writing data storage devices. In this way, applications can run a lot quicker with greater control.
Regular antivirus support applications in 32-bit versions of Windows do not run on the 64-bit Windows. This is because the 32-bit versions depend on the 32-bit kernel drivers. However, the Avast! anti virus support application changes this equation by running traditional 64-bit drivers and still deliver the best mode of protection and safety as achieved in the 32-bit Windows. Both the 32-bit and the 64-bit versions get installed in the same way.

Friday, November 27, 2009

Windows 7 fix determines Vista upgrade stopper

Some Windows Vista users have been unable to migrate to Windows 7 due to a problem with the installation program. For those unfortunate souls, the system falls after 62 percent of the upgrade has been completed. No amount of waiting, retrying or smacking the computer will help if that encounters.

Vista upgrade stopper Microsoft is pointing to a Windows Vista plug-in, IphlpsvcMigPlugin.ddd, as the culprit, according to the Fix it blog. The firm had published a workaround with complex steps to follow. Now, users with the problem can use Microsoft’s Fix it solution to carry out those same steps automatically and complete their Windows 7 upgrades. The Fix it solution can be applied after the 62 percent upgrade failure happens. At that point, the PC will roll back to Windows Vista. After the patch is applied, users can try the Windows 7 upgrade process again.

Windows 7 was launched to the general public last month, but some individuals have reported various problems upgrading from Vista, including an endless reboot problem still under investigation by Microsoft. The main forum for getting help on Windows 7 upgrade issues can be found here, but Microsoft also gives help resources. Micorsoft supports upgrades only for users moving from Vista to Windows 7. Those migrating from Windows XP 7 need to do a clean install.

In another development, Microsoft has been trying to clarify details on upgrading to Windows 7 for individual users, but it’s been a rocky ride at best. The main problem has been straightening out the differences between what is technically possible and what is permitted by Microsoft’s licensing. Both points appear to be confusing for users. In addition, there’s a cost-motivation factor. Microsoft sells Windows 7 upgrade media at a lower cost than the full editions of the operating system. Hacks have looked on the Web, suggesting a way for users to do clean installations of new Windows 7 using the lower-priced upgrade media.

Individuals need to have a licensed copy of Window XP or Windows Vista to use the upgrade media. They can even migrate to higher versions of Windows 7. For instance, Vista Home Basic users can upgrade to the new Windows 7 Ultimate edition, according to this Microsoft forum post. Users of older Windows OS, such as Windows 2000, have to purchase the full edition of Windows 7 and can’t upgrade. Another snag for those wanting to upgrade their PCs is that the new Windows 7 upgrade is connected to use on specific hardware. The upgrade copy of Windows 7 is only licensed to execute on the same PC that ran XP or Vista, as installed by the original equipment manufacturer.

Users can tell if they have a full licensed copy of Windows from an OEM through a Microsoft certificate of authenticity label. The label will either be linked to the computer or will appear on the installer packaging from the PC manufacturer. So, the word upgrade essentially has two meanings when it comes to Windows 7. First, it refers to what’s permitted by the license. Second, it refers to the technical facility to move from the older Windows OS to Windows 7 without having to migrate settings, options and data. The alternative to an upgrade is a clean install. Those moving from x86 to x64 hardware face a clean install, which needs backing up information before installing the new Windows 7.

Thursday, November 26, 2009

Grammar check in Microsoft Office Word

Usually, computers comes with the Microsoft Office or MS word along with it, they are among the better word processing programs available. It serves to perform a lot of editing tools such as spelling checks, grammar and writing techniques. However, these programs need to be activated. This is how they have to be done. Grammar check and auto-correction in Microsoft Office word allows one to make errors specifically acceptable and also adds a dictionary to the word documents.

Open the Microsoft Office Word document and click on "Office Button", and select the "word options" at the end of the pop-up screen. Now, select the "proof" tab and have a go at the editing options. Click the "Mark Grammar Errors" box and the "Check Grammar with Spelling" box. Use the "Writing Style" arrow to choose "Grammar Only" or "Grammar & Style." Now, go to the "setting" tab and click on it. It will be next to the "writing style". Now accordingly change the options according to the style selected. Now once you have selected the document to be checked, click the box next to the grammar check in Microsoft Office Word.

If you chose "Grammar & Style," change the "Style" options as well. Click "OK" when you finish. Finally, to sum the exercise up, select "Recheck Document" if you want to check an existing document. To automatically save your changes just press "OK."

Wednesday, November 25, 2009

Mistakes and problems with Upgrading Operating System, How to correct them?

One of the chief components of a computer is an operating system. It is the imperative requisite for a computer to function. Operating systems are constantly getting updated with newer versions being launched every now and then especially from software companies like Microsoft. It is required to make an operating system upgrade in order to meet the needs of the various technologies which are enabled through the latest operating systems for a smoother functioning of home or business needs.
By making an operating system upgrade, a computer will also function and operate more efficiently. Usually, when a user has to purchase a new operating system, it can get quite expensive. So most users stick to an operating system upgrade to suit their budget and meet their needs.
Before enabling the operating system upgrade, a few things need to be kept in mind. This includes figuring out if the hardware on a computer is compatible with the new OS. Usually newer operating systems need higher processing power. Old hardware from old computers does not meet the standards of some operating systems and as a result some applications will not function in the new operating system.
The hardware components which need to be updated to support the operating system upgrade are the CPU speed, Hard Disk, available mass storage space and RAM size amongst other things. The basic requirements are usually accessible from the computer manufacturer's website.

New NOD32 Anti Virus

With rapid advancement in technology, computer systems are also making big strides. More and more programs and applications have been compressed and made smaller in size and usage. However it is only natural that with new applications and programs, new stronger viruses will also evolve and pop-up on your computer screens. So it is very important, or actually most important, to equip yourself with the best antivirus program to protect yourself and keep you well safeguarded. Talking about Anti Virus programs, the NOD32 Anti Virus is the best antivirus program available this time around. It is, by far, the only anti virus program which can stop tpuo 100 % viruses running wild on your computer. It can stop worms, trojans, malware, spyware, phishing and much more.

NOD32 Anti Virus is the best antivirus and this has been further given more weightage by its ability to have not missed a single in the wild worm or virus. This was done through an extensive test on it by Virus Bulletin. The Bulletin is an independent testing organization equipped full-time antivirus personnel who are experts in their own fields. It is trusted by the best antivirus suites and recognized extensively within the antivirus industry for its thorough comparative tests with a focus set on virus detection rates, generation of false positives and scanning speed. It is through the tests carried by the Virus Bulletin wherein NOD32 Anti Virus was voted as the best antivirus with the unique capability of not missing out even a single in the wild worm upto date. The award still stands strong and NOD32 Anti Virus still does a lot better then any other antivirus suite in the industry.

Tuesday, November 24, 2009

Microsoft Ordered To Stop Windows Sales In China

In a major revelation, word has been confirmed that China has banned Microsoft selling its multiple versions of Windows operating system. The cause has been related a local licensing agreement breach. The various versions of Microsoft's operating systems like Windows XP, 2003, 2000 or 98 software will not be available for sale anymore in China and it comes as a huge blow for the software giants. This breach was discussed in a court in Beijing and a ruling was passed stating that Microsoft has breached the norms of its licensing agreement with a company that makes designer fonts. It can be mentioned that the breach also involves on an agreement of using special Chinese Fonts only on the Windows 95 version by Microsoft.
Microsoft has decided to make an appeal regarding the ban on it's operating systems although it respects the "intellectual rights" and will respond in a legal way. The company, Zhongyi, is hell-bent on the breach by Microsoft in the agreement of allowing only special fonts for the Windows 95 version but said Microsoft violated the rights and had deployed the fonts in its subsequent versions of their operating systems as well. This case heralds the legitimacy of upholding intellectual property rights, since by winning the case against Microsoft, Zhungyi has proved the significance of the protection of intellectuall property rights. It's ironical, however, that this kind of ruling is passed in China given the amount of pirated software of Microsoft available in the Chinese market.

Monday, November 23, 2009

Windows 7 default: An enhancement for better security

Windows 7 default presents a list of those feature which are either enable or disable by default in Windows7.

Stop Paying For Windows Security

Let's start with security. The release of Microsoft Security Essentials has changed the landscape of antivirus software. We’ve finally got a completely free application that preserves our system against viruses, spyware and other malware — without killing system performance like some of the security software does. In my personal experience, it hardly slows down or make any impact on performance. This Windows 7 default feature check any deliberate attempt to download some viruses (It can immediately trace them out and check their way.
Don't take me granted. It has been proved by many of the security software developer. Not only did find that it detects 98 per cent of their vast malware database, but AV-Comparatives (a widely known anti-malware testing group) detected that MSE was one of only three products that did well at both finding and removing malware, including the leftovers. It was also the only free product to grab their “Advanced+” rating-the top honour for an anti-malware solution.
The advanced Tech-readers will note that MSE does not do any fancy heuristics to detect viruses that aren’t in the database already, which is a feature offered by some paid solutions. Hence Windows 7 default security package will prove beneficial for user. It will save their money expenditure on security concern.

Keep Applications Like Acrobat and Flash Updated or Uninstall Them

Windows 7 default feature also keep auto updating your application software. Because many a time we are not able to pay attention in updating the software hence facing problems. But now leave it upto Windows 7 default. Adobe Flash is notoriously full of security holes, and the latest attacks have been using vulnerabilities in Adobe Acrobat to infect your PC without installing a thing — just go to the wrong site that redirects you in a hidden frame to a PDF file containing the exploit and your system can be exploited.
Regular updates of your applications is critically important to protect the security feature. Your firewall won’t help to protect you, and an antivirus software is unlikely to help if you’re using an old, vulnerable version of Flash in your browser. Hence you need is a piece of software that scans your PC and makes sure that you are using the latest, patched versions.

User Account Control (UAC) is Not a Security Tool

One of the drawaback of Windows Vista was those annyoing UAC prompts asking you for permission to do nearly anything on your computer. Its was just providing you pseudo realization of being concern about your security. Malware researchers at SophosLabs found that 8 of 10 malware samples can actually bypass UAC on a system with the Windows 7 default settings. Hence you can keep UAC disable from your end, which is by Windows7 default feature.
The original purpose was to change the way Windows works. So you don't have to take care everytime for running a program with just as administrator account. You can run easily software as a standard user account.

Friday, November 20, 2009

Windows 7 Guide

Have you ever thought that how much control should users have over their own desktops? This is a frequently asked question that data center administrators especially those in small to medium sized enterprises have been asking ever since Windows Vista started shipping.

The major issue: With User Account Control features, end users are stuck in an uncomfortable middle ground. They are not able to install programs they really need without administrative privileges, and yet having those administrative rights means they can install anything, including applications that leak private business data and other malware that slow productivity.

Windows 7 is the successor to Windows Vista, an OS release that promises to fix most of the major annoyances in Vista without adding any major new features.

New UAC slider controls are developed to alleviate the tedium of access control a feature that, in Vista, became a major letdown. One of the prime offenders is Apple iTunes, which prompts users umpteen times to approve the installation. In Windows 7, these prompts will be customizable: You will only get an alert when a software install affects the system Registry or when the application was downloaded from the Internet.

The UAC tool in Windows 7 are no cause for alarm, because there’s a way of dealing with the features in Vista and in Windows 7: Offload the security practices to another software agent to manage administrator accounts. This best of both worlds approach means the end user can install applications as needed, but is blocked from installing harmful software, and the end user does not have to manage his own security access at all.

One of the USP of Windows 7 is the more flexible and less irritating User Account Control. Microsoft has reduced the actions that prompt you making it less annoying for the users. The software giant has made several changes, but the biggest change is the User Account Control “slider” setting which results in less annoyance and more security.

There are now four customization settings for UAC:
1. Never notify (Less secure): The user is not notified when an application tries to install software or make changes to the PC. The user is not notified when they make changes to Windows settings or when programs try to do so.
2. Only notify me when programs try to make changes to my computer: The user is not notified when an application tries to install software or make changes to the computer. The user is not informed when they make changes to Windows settings. However, the user is notified when programs try to make changes to the computer, including Windows settings.
3. Always notify me: The user is always notified when an application tries to install software or make changes to the computer. Windows informs you when they make changes to Windows settings or when programs try to do so.
4. Always notify me and wait for my response (most secure): The user is notified when an application tries to install software or make changes to the computer. The user is also informed when they make changes to Windows settings or when programs try to do so.

Thursday, September 17, 2009

Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

New York, NY (PRWEB) September 16, 2009 -- iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support - potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:

* 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

* Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit:

Thursday, September 10, 2009

How to Disable Balloon Tips in Windows XP

Whenever you connect or disconnect from the network in Windows XP a small yellow pop-up balloon is displayed near the notification area (tray). You can tweak XP and disable that feature:

This document contains instructions for editing the registry. If you make any error while editing the registry, you can potentially cause Windows to fail or be unable to boot, requiring you to reinstall Windows. Edit the registry at your own risk. Always back up the registry before making any changes. If you do not feel comfortable editing the registry, do not attempt these instructions. Instead, seek the help of a trained computer support specialist.

Do the following

1. Start regedit.exe.
2. Go to
3. Create a new DWORD value called EnableBalloonTips.
4. Give it a decimal value of 0 (zero)
5. Click OK.
6. Close regedit.

Another Way to Do this

1. Open Group Policy, then load the group policy you want to apply the change to.

Note: On a computer that is not a part of a domain you can set this feature locally by running GPEDIT.MSC from the Run command (only on XP Pro).

2. Navigate to User Configuration > Administrative Templates > Start Menu & Taskbar
3. Double-click Remove Balloon Tips on Start Menu Items and select Enabled.
4. Ok all the way out.
5. To revert to the original configuration status you'll need to Disable the same option, click Apply, and then set it to Not Configured.

Tuesday, September 1, 2009

Computer Support Within No Time

There are some things which are more irritating than having to deal with an infected computer. Erroneous software, accidental virus & spyware, error codes and hardware defaults can contribute to this frustration. From the business ambience to individual home computer user, every computer enthusiast needs a quick and affordable resolution to come out of technology dilemmas.

With online computer help and Support resources, you can have a remedy to a multitude of irksome technology errors. These online services are available for 24/7. Most computer problems can be addressed remotely by connecting directly to your computer via the Internet as well as over the phone. These computer technicians take you through the step-by-step process which helps you as a computer owner to get acquainted with the intricacies of your machine.

You can only avail remote computer support only if you have an Internet connection. As opposed to this, you can consider availing live support over the phone where you will have to perform everything as suggested by technicians. Online computer support comes with 'No Fix No fee' policy which means that you don't have to pay if a technician fails to troubleshoot your computer problems.

All these technicians are highly qualified and take proper care to not to leave any loose end for customers to complain. With online vendors, you get both quality and expertise on hand. This is known as getting real value of your money.

Another advantage of availing online computer support services is their round the clock availability. You can call these techs from anywhere anytime. Moreover, you get everything done in the convenience of your own premises; be it office or home. This eliminates a need for you to haul your computer to any outside computer repair showroom or call any expensive technician to have your PC back to life.

Online microsoft tech support technician offers quick and reliable computer service and repair at a reasonable price. Furthermore, you can receive free phone advice about your computer problem and any other questions that you may have. Simply call them at their toll free number and get quick resolution for your technical problems.


Wednesday, August 26, 2009

How to Change a Hard Drive

With today's new software programs and advanced technology, you might find your hard drive is too small for your needs. Instead of buying a new computer, you can change your hard drive. Changing a hard drive on a personal computer is not difficult to do. It is easy task to change your hard drive Follow these operating system support instructions to change a hard drive with ease.

Removing a Hard Drive
  • Determine if you are adding a main hard drive or a back up hard drive. Disconnect the computer from the power source.
  • Remove the screws on the back left of the tower when you are looking at the front of the computer.
  • Remove the left-side panel carefully.
  • Locate the hard drive which is located near the front of the computer.
Follow the ribbon to make sure it is the primary hard drive. The primary hard drive ribbon connector is usually blue.
  • Remove the screws from the sides of the hard drive and remove the hard drive from the bracket.
  • Disconnect the hard drive from the ribbon and unplug the power plug from the hard drive and remove.
Installing a New Hard Drive

  • Determine if you are adding a main hard drive or a back-up hard drive.
  • Check the hard drive connectors for the jumper setting. Make sure the plastic pin on the end of the hard drive is set to "Master" or "CS (cable select)" if you are installing a main hard drive. Make sure the plastic pin on the end of the hard drive is set to "Slave" if you are installing a back up hard drive. The setting of the new hard drive should be the same as the old hard drive.
  • Attach the ribbon to the matching plug on the hard drive.
  • Place the hard drive in the slot at the front top of the case or screw it into the bracket at the front of the tower.
  • Screw the side back on the tower.
  • Format your hard drive if it is blank. Your new hard drive is now ready to use.

Thursday, August 20, 2009

How to Adjust Your Windows XP Mouse Pointer Settings

This post provide technical support to Access the Windows XP Mouse Settings to adjust your pointer style and speed, plus make the mouse pointer easier to use.

Although you often do not think about your Windows XP mouse pointer, it's something you use every day you work on your computer. Perhaps you don't like the way the mouse is working, such as the fact that Windows XP often does not recognize when you want to double-click an icon. Or maybe the mouse pointer is too hard to see on your screen? The following tip shows you how to access your Windows XP mouse pointer settings for further customization.

1. Click the "Start" button.

2. Click "Control Panel".

3. If a pop-up menu appears when you click "Control Panel", select "Mouse" and skip steps 4-5.

4. Otherwise, the "Control Panel" window should appear.

5. If the window says "Pick a Category", click on "Printers and Other Hardware", and then click "Mouse". Else, just double-click the "Mouse" icon.

From here you can adjust a variety of mouse pointer settings. When done, click "OK" to close the dialog box. Then close the "Control Panel" window.

Monday, August 17, 2009

Troubleshoot Computer Will Not Wake with USB Devices

This blog provide how to Fix Windows XP error where USB keyboards and mice do not wake a machine in hibernation or stand-by mode.

There is a known problem with Windows XP and hibernation / standby mode with USB devices. If you move your mouse during hibernation or suspension, you may not be able to move the mouse again to wake up the machine. Also, in some circumstances, hibernation may cause an error, or the machine may hang when you try to awake it from hibernation.

More information can be read on Microsoft's website at by looking for knowledge base article 822603, or you can run Windows Update and download an update that fixes the problem. Note that this update may not be listed in the "Critical Updates" section; you may need to look through the "Windows XP" section on the left pane of the Windows Update screen.

Wednesday, July 29, 2009

In News: iYogi Re-Defines Technical Support –

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Source :

Thursday, July 23, 2009

How to troubleshoot a Home Network issue in WIndows XP

You may have to know the kind of network structure that you are using to complete these steps. If you are not sure, go to the "Home-network structures and their configurations" section.

To troubleshoot a home network issue, use the Windows XP Home and Small Office Networking Troubleshooter in Help and Support Center to try to isolate and resolve the issue.

To do this, follow these steps:

1. Click Start, and then click Help and Support.
2. Under Pick a Help Topic, click Networking and the Web.
3. Under Networking and the Web, click Fixing networking or Web problems, and then click Home and Small Office Networking Troubleshooter.
4. Answer the questions in the troubleshooter to try to find a solution.

If the troubleshooter resolves the issue, you are finished.

If the troubleshooter does not resolve the issue, determine your home-network structure in the "Home-network structures and their configurations" section, and then follow the Windows Support Center

Friday, July 17, 2009

Microsoft XP Support Via Remote by Expert

I have been having issues with my Windows XP for a while and I decided to go online to figure what really was the best way of getting online XP support. I really wanted to hear from my peer group as to what they had in their experience as users found to be the best form of XP support.

Before I really get into what I found from other online XP help users, I found recommendations from some (obviously tech savvy) users suggesting that I take a tutorial on Microsoft's website. I don't know about feel comforted and helped you need to feel that someone is out there thinking of your problem. Just wandering through tutorials may somewhat explain a feature or two of windows XP but is certainly no substitute for online XP support. A tutorial is certainly not going to help me when I need to troubleshoot a Windows XP error. Online XP support may be of better use. Hey, its not that my mind is made up but I know what I want out of my XP help; live full time support for windows XP from qualified and trained professionals.

We have grown as a business and one of the first things we need to do is upgrade the version of windows XP that we use. There are choices to be made for which I need qualified advise. Also, Microsoft Windows XP professional I am told has many features like data recovery options and networking tools which are recommended for small business. I believe that there are also higher versions for the product for companies that process more data; how much is more? I wonder? I really need some concrete advice and not scanty piecemeal suggestions. I need someone who will advise with authority and responsibility not only on Windows XP support but also other computer support issues that are always coming up on a daily basis.

What I have understood from various users and articles on the Internet on the subject of XP support is that getting a holistic tech support contract is probably my best option. A good tech support company will not only provide online XP support but also be there for other issues. It is not feasible for me to be on top of issues like network security and virus and other critical updates. Someone needs to watch these issues like a hawk and my hawk or remote XP support is going to come from a good tech support company. Given that tech support companies work with multiple users, they are really on the ball with regard to Windows XP updates and the like.

I travel a great deal for my business and often use the remote file access feature of Windows XP and I have on more than one occasion had issues with this feature. With Microsoft XP support I should be able to continue my work while a qualified technician looks at my problem. Moreover, as I understand it, my job history is kept on record, thus making it easier for any troubleshooting to be done without my having to explain everything all over again.

Microsoft XP tech support is the way that I going to be running my business now. Leaving the everyday business of updates, downloads, firewalls, feature enhancements and drivers to the Online XP tech support professionals.

Really, after all my research and checking and cross checking, it's best to get Online XP tech support from the professionals. Windows XP tech support is responsible and accountable at the end of the day simply because it is their core business. Just as mine is to help you get your taxes done in time.


Tuesday, July 14, 2009

How to troubleshoot sound problems in Windows XP

This post describes how to troubleshoot common sound problems in Windows XP. This post is intended for a beginning to intermediate computer user.

Use the Windows XP Sound Troubleshooter

Windows XP includes a troubleshooting program which could help you resolve your sound issues. Start the Windows XP Sound Troubleshooter automatically or manually and then answer each question on-screen in order to try to find a resolution.

Step 1: Start the Sound Troubleshooter

If you are already familiar with Windows XP Help and Support Center, click the following link to start the Sound Troubleshooter: Sound Troubleshooter


Start Sound Troubleshooter manually by using the following steps:

1. Click Start, and then click Help and Support.
2. Under Pick a Help Topic, click Fixing a problem.
3. In the navigation pane on the left, click Games, sound, and video problems.
4. In the topic pane, on the right side, click Sound Troubleshooter.

Steps 2: Use the Sound Troubleshooter

1. Click the option that describes the problem that is occurring, and then click Next.
2. Repeat step 1 until your problem is resolved or until you have reached the end of the troubleshooting path.

Note You can click Back at any time to repeat the last step, or you can click Start Over to start the Sound Troubleshooter again.

Wednesday, July 8, 2009

What to Do About My Slow Computer

What is the best thing that you can do about your slow computer? Of course, you will first try to find out the causes hampering the functionality of your system. Well, there can be a number of reasons why any computer could be losing the cutting edge speed it was designed for.

Cyber malware like Spyware and adware are running freely on the Internet and they track each and everything of the software installed on your computer that you do not know about. Not only these invade into your system, but are also the main culprit of computer slowdowns. A good antivirus or antispyware software program can do wonders for your dying PC.

Another thing that you can take up is defragmentation. It is simple to do, and if you can't be concerned to download specialized de-fragmenting software, all you have to do is use the one that comes along with the Windows software. Perform the defragmentation at least once a month.

Another important thing if your file registry. The registry is a small file that contains record of everything that is done within the computer and it also maintains the stability of your computer. If your registry gets corrupt, your computer will certainly turn slow. Registries that are a few months old will always have null values, confused registry entries from bad installs, orphaned keys and traces left by cyber malware.

You need to install a good registry cleaner and windows optimizer which will help you to identify and eliminate multiple errors within and without the registry. The thing that is generally ignored by most computer users is maintenance of the system. You are required to take proper care of your PC as you do for your cars or any other machinery.

In case, nothing seems to work for your slow computer, then you must call computer support technicians to get your system diagnosed and repaired. These techs will provide you with 24x7 support along with quality expertise. They will not only help you with your slow computer but also suggest you tips and tweaks to keep malware at bay.


Tuesday, June 30, 2009

How to change the listening port for Remote Desktop

This post describes how to change the port that Remote Desktop listens on.You can use the Remote Desktop feature in Microsoft Windows XP Professional to connect to your computer from another remote computer.It provide technical support to change the listening port for Remote Desktop Computer.

Note The Remote Desktop Connection Client for the Mac supports only port 3389. 3389 is the default port.

Follow the Steps
1. Start Registry Editor.
2. Locate and then click the following registry subkey:
3. On the Edit menu, click Modify, and then click Decimal.
4. Type the new port number, and then click OK.
5. Quit Registry Editor.

Note When you try to connect to this computer by using the Remote Desktop connection, you must type the new port.

Friday, June 19, 2009

Microsoft's free anti-malware beta to arrive next week

Microsoft will launch a public beta of its anti-malware service, Microsoft Security Essentials, on Tuesday as it phases out its Live OneCare suite in favor of a simpler free consumer security offering.

Microsoft Security Essentials, which will run on Windows XP, Vista, and Windows 7, will be available in the U.S., Brazil, and Israel in English and Brazilian Portuguese. A public beta version for Simplified Chinese will be available later in the year.

The service works like traditional antivirus products in which client software monitors programs on a PC. When something changes on the computer, such as files being downloaded or copied or software trying to modify files, the system checks against a set of malware signatures in the client program to see if the code matches the signature for known malware. If so, it blocks it from getting downloaded.

If no signature match is found, the system will ping the server-based Dynamic Signature Service to see if any new signatures are available and, if so, it removes the malware. If it appears to be new malware, the Dynamic Signature Service may request a sample of the code in order to create a new signature.

The service updates its anti-malware database constantly and publishes new antivirus signatures to Microsoft Update three times a day, Alan Packer, general manager of Microsoft's Anti-Malware team, said in an interview on Thursday.

"The hope is that people who install Security Essentials and enable auto updates in their Windows configuration will be protected" automatically, he said.

The service also includes new technologies that help protect against rootkits, programs that are designed to hide the fact that a PC has been compromised, and is also designed to run efficiently by scanning when the PC is idle and conserving on memory usage.

If you already have antivirus software installed you probably don't need this service. Security Essentials doesn't detect if you have security software installed but does provide a message upon install that says two antivirus products aren't necessary and could interfere with each other, Packer said.

Microsoft announced in November that it was dropping its Live OneCare service in favor of a slimmed-down free offering designed to encourage more people, particularly those who don't want to pay for it and fear it will slow down their computer, to use antivirus software.

The new service lacks features like managed firewalls, performance-tuning, backup and restore, printer-sharing and multi-PC management that the OneCare service offered.

"We don't see Security Essentials as a direct competitor to other free products and suites," which try to "upsell" users, or get them to eventually pay for a product, Packer said. "We're targeting people who aren't protected" already.

A spokeswoman for AVG, likely the main rival to Microsoft's service, said AVG offers a free Internet security suite that has advantages because it is operating system agnostic and was developed by a company that specializes in security products.

Asked what Microsoft's strategy is for mobile, Packer said he couldn't comment on what the Windows Mobile team is doing.

"In general, the way we look at mobile from a security standpoint is that you are better off preventing the malware from getting on a mobile device rather than trying to run anti-malware or antivirus support software," he said. "We haven't targeted mobile antivirus software because we felt that's not the right approach."

Wednesday, June 3, 2009

Windows 7: Internet Explorer can be disabled

Microsoft explained before the U.S. antitrust laws and injunctions of the European Commission. A simple manipulation will disable the Internet Explorer browser. It is also the case with many programs, including Windows Media Player.

The handling was already available in the 7048 build of Windows 7, today confirmed it will be possible to uninstall Internet Explorer like any other software using the uninstall tool in Control Panel of Windows 7.

But be careful, disable does not remove Internet Explorer. Indeed, appearances are deceptive, because if the user no longer sees the icon or the browser window, it will remain active because it is somehow driving the Windows interface.

Anyway, this is a big step, or rather an update for Microsoft not being accused of monopoly by its competitors (Opera, Mozila, and recently Google) and consumer associations. Windows is actually available in 95% of machines on the planet, the browser built-in editor is in the firing line of the European Commission and U.S. antitrust laws for years.

In mid-January, this Committee has sent a letter to Microsoft on the objections that the tying of Internet Explorer browser and operating system was contrary to "the EC rules on abuse dominant position (art. 82).

Without doubt pleased with the outcome, the European Commission, has recently release the pressure, but keep an eye on the publisher. With the release of Windows 7, the publisher will go even further, since it is not the only browser that will disable, but a list of programs associated with Windows. This is particularly true of many tools available directly in Windows Media Player Windows Media Player, Windows Search, gadgets, and software for creating DVD Windows DVD Maker

Friday, May 29, 2009

How to Lock Out Unwanted Guests in Windows Vista

If you share your computer with others (and even if you don't), Windows Vista includes a neat way to keep unwanted guests from guessing your system administrator password. When you set up users and declare one user as administrator (with full privileges), Windows Vista allows outsiders unlimited guesses at the password you chose. Here's how to limit the guesses.

This post provide Windows Vista Support to Lockout Unwanted Guests in Windows Vista for your computer security.

F0llow the Steps

  • Click Start, type Local Security Policy.
  • Click Account Lockout Policy.
  • Choose Account Lockout Threshold.
  • At the prompt, enter the number of invalid log-ins you'll accept (say, 3).
  • Click OK and close.

Tuesday, May 26, 2009

How to Assign a Mandatory user Profile

This post provide technical support tips to assign a mandatory user profile in Windows XP. It provides step by step instruction to assingn a mandatory user profile.

Open and Configure the User Profile Name Form
To complete these procedures successfully, log on as an administrator or as a member of the Administrators group. If your computer is connected to a network, you may be unable to complete this procedure due to network policy settings.

1. Click Start menu, click Control Panel, click Performance and Maintenance, and then click Administrative Tools.
2. Double-click Computer Management.
3. In the console tree, double-click Computer Management, double-click System Tools, double-click Local Users and Groups, and then double-click Users.
4. Right-click the user account that you want to modify, and then click Properties.
5. On the Profile tab, in the profile path, type the location of the profile that you want to assign in the following format
* ServerName is the name of the computer where the profiles are stored.
* ProfilesShareName is the share name where the profiles are stored.
* UserProfileName is the specific folder for this user profile.

Assign a Mandatory User Profile
To assign a mandatory user profile, you must also copy a preconfigured user profile to the location that you specified in the last step opening the user profile form.

1. Click Start, click Control Panel, click Performance and Maintenance, and then click System.
2. On the Advanced tab, under User Profiles, click Settings.
3. Click the profile that you want to copy, and then click Copy To.
4. In the Copy profile to box, type or browse to the path of the folder that you specified in step 5 in the "Open and Configure the User Profile Name Form" section, and then click OK.
5. Confirm that the user that is specified under Permitted to use is the user who will be accessing this profile. If more than one user will be using the copied user profile, you need to select a group that contains all of these users, such as the Everyone group.
6. Click OK.
7. Rename Ntuser.dat to

Thursday, May 21, 2009

How to Close Unwanted Services

Some application program available in your computer and you are not using long time they all are unwanted but effect to your computer performance. You want to remove unwanted services from your computer. This post provide computer technical support to remove unwanted program from computer.

You never know what's going behind your back", That is how a famous quote goes. But in XP we can make sure that no unwanted service goes unnoticed . To disable unneeded start-up services for a safer, faster XP, do the following

1. Use the Services Admin Tool
(Control Panel > Administrative Tools > Services)
2. If you are a single user of a non-networked machine, you can disable the following items (such as alerter ,clipbook ,net logon etc) with no ill effect.

For more Information simply Click to Computer Support Services.

Monday, May 18, 2009

How to Fix Error 0x0000000A or Stop: 0x000000D1

This post provide computer support to troubleshoot or Stop error 0x0000000A or Stop: 0x000000D1 . This error occur when you try to install Windows Vista, you may receive one of the following Stop error messages:



Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

If you receive a "Stop: 0x0000000A" error message or a "Stop: 0x000000D1" error message when you try to upgrade to Windows Vista, follow these steps:

1.Restart the computer.
2.Roll back the installation to the previous operating system.
3.Use the Windows Vista Upgrade Advisor to check for known issues.
4. Disconnect any external hardware devices that are connected to the computer. Additionally, remove or disconnect any hardware that the computer manufacturer does not support. Also, remove any hardware that you recently installed.
5. If you receive either of these error messages during the first phase of the upgrade installation, follow these additional steps:
a. In the previous operating system, update any installed antivirus and antispyware programs, and then scan the computer for problems.
Note If you find any problems, we recommend that you perform a clean installation of Windows Vista.
b. After you scan the computer for viruses and for spyware in the previous operating system, uninstall any antivirus and antispyware software.
c. Contact the computer manufacturer for information about any known Windows Vista compatibility issues and about how to obtain and to install a BIOS update.

6.Try to upgrade to Windows Vista again.

Wednesday, May 13, 2009

IYogi Press Release: iYogi Acquires Clean Machine Inc.

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock ( and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."
"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.


Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit:


Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit


iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901

The Press Release is available at its source: iYogi acquires Clean Machine Inc.

Wednesday, May 6, 2009

Troubleshooting the Domain Locator Process In Windows XP

This post provide technical support for Locate Domain in windows Xp. This post also provide step by step instruction to troubleshoot domain locater process

To troubleshoot the domain locator process:

1. Check Event Viewer to see whether the event logs contain any error information. On both the client and the server, check the System log for failures during the logon process. Also, check the Directory Service logs on the server and the DNS logs on the DNS server.

To view Event Viewer in Windows XP, click Start, click Control Panel, double-click Administrative Tools, and then double-click Event Viewer.

2. Check the IP configuration by running the ipconfig /all command at a command prompt. Verify that the configuration is correct for your network.

3. Use the Ping utility to verify network connectivity and name resolution. Ping both the IP address and the server name.

4. Check the Network Diagnostics tool in Help and Support under "Use Tools to view your computer information and diagnose problems" to determine whether the network components are correctly installed and working properly. Network Diagnostics also runs some tests and provides information about the network configuration, information that can be helpful.
5. Use the nltest /dsgetdc:domainname command to verify that a domain controller can be located for a specific domain. The NLTest tool is installed with the Windows XP support tools.

For information about how to install these tools, refer to the following How to Install the Support Tools from the Windows XP CD-ROM

6. Use the NSLookup tool to verify that DNS entries are correctly registered in DNS. Verify that the server host records and GUID SRV records can be resolved.

For example, to verify record registration, use the following commands:

7. If either of these commands does not succeed, use one of the following methods to reregister records with DNS:

* To force host record registration, type ipconfig /registerdns.
* To force domain controller service registration, stop and then restart the Netlogon service.

8. To verify appropriate LDAP connectivity, use the Ldp.exe tool to connect and bind to the domain controller. Ldp.exe is a support tool that you can install from the Windows XP CD-ROM.

For information about how to install these tools, refer to the following How to Install the Support Tools from the Windows XP CD-ROM

9. If you suspect that a particular domain controller has problems, turn on the Netlogon debug logging. Use the NLTest utility by typing nltest /dbflag:0x2000ffff at a command prompt. The information is logged in the Debug folder in the Netlogon.log file.

10. If you still have not isolated the problem, use Network Monitor to monitor network traffic between the client and the domain controller.

For additional information, refer to the Windows 2000 Server Resource Kit, Chapter 10, "Active Directory Diagnostic, Troubleshooting, and Recovery."

Friday, May 1, 2009

Unable to open an item in Windows Vista Business with a single click

This problem may occur if the 'Single-click to open an item (point to select)' option is not selected. This post provide Technical Support to fix error with Windows Vista Business If you unable to open an item with single click.

Solution: Click 'Start' and click 'Control Panel'. Click 'Appearance and Personalization'. Click 'Folder Options'. In the 'General' tab, from the 'Click items as follows' section, select the 'Single-click to open an item (point to select)' option. Click 'OK'.

Details: Windows Vista Business allows easy management of files and folders. You can use either mouse or keyboard to navigate files and folders. Sometimes, you may not be able to open an item with a single click.

Follow the step to fix it
1) Click 'Start' and click 'Control Panel'. (The 'Control Panel' window appears.)
' Control Panel' window
2) Click 'Appearance and Personalization'. (The 'Appearance and Personalization' window appears.)
'Appearance and Personalization' window
3) Click 'Folder Options'. (The 'Folder Options' dialog box appears.)
' Folder Options' dialog box
4) In the 'General' tab, from the 'Click items as follows' section, select the 'Single-click to open an item (point to select)' option.
5) Click 'OK'.

Tuesday, April 28, 2009

Configuring Windows Firewall Group Policy

Contact your network administrator to determine if a Group Policy setting prevents programs and scenarios from running in a corporate environment. This post provides step by step technical support to configure Windows Group Policy.

Windows Firewall Group Policy settings are located in the following Group Policy Object Editor snap-in paths:
• Computer Configuration/Administrative Templates/Network/Network Connections/Windows Firewall
• Computer Configuration/Administrative Templates/Network/Network Connections/Windows Firewall/ Domain Profile
• Computer Configuration/Administrative Templates/Network/Network Connections/Windows Firewall/ Standard Profile

From these locations, you can configure the following Group Policy settings:
• Windows Firewall: Allow authenticated Internet Protocol security (IPsec) bypass
• Windows Firewall: Protect all network connections
• Windows Firewall: Do not allow exceptions
• Windows Firewall: Define program exceptions
• Windows Firewall: Allow local program exceptions
• Windows Firewall: Allow remote administration exception
• Windows Firewall: Allow file and print sharing exception
• Windows Firewall: Allow ICMP exceptions
• Windows Firewall: Allow Remote Desktop exception
• Windows Firewall: Allow Universal Plug and Plan (UpnP) framework exception
• Windows Firewall: Prohibit notifications
• Windows Firewall: Allow logging
• Windows Firewall: Prohibit unicast response to multicast or broadcast requests
• Windows Firewall: Define port exceptions
• Windows Firewall: Allow local port exceptions

Thursday, April 23, 2009

How to activate Windows XP by using the Internet

Windows XP uses software-based product activation technology. Therefore, you must activate your copy of Windows XP to use it.Some original equipment manufacturer (OEM) and select installations of Windows XP that use a volume license agreement are pre-activated and require no additional steps to activate. To check your activation status, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows. this post provide windows xp support to activate via Internet.

To activate Windows XP by using an Internet connection, follow these steps:

1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

Or, click the Windows Activation icon in the notification area.
2. Click Yes, let's activate Windows over the Internet now.
3. Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.
4. Use one of the following methods:
  • If you want to register and activate Windows at the same time, click Yes, I want to register and activate Windows at the same time, click Read the Windows Registration Privacy Statement, click Back, click Next, type your contact information in the appropriate boxes in the registration form, and then click Next. An asterisk (*) appears next to required information.
  • If you only want to activate Windows, click No, I don't want to register now; let's just activate Windows, and then click Next.
The wizard establishes a connection with an activation server, and then processes the activation request.
5. When activation is completed and you receive the following message, click OK:
You have successfully activated your copy of Windows.

Monday, April 20, 2009

How To Delete Annoying Multiple Entries in Boot Screen

I am going to discuss in this post how to delete multiple entries in boot screen in windows. this post provides computer support to delete multiple entries in boot screen.Suppose you have multiple copies of Windows XP installed in your PC in different drives or installed Windows XP on top of another operating system like Windows 98 or Windows 2000. Now, though you may have removed some or all of the older versions, still the boot screen continues to show the old operating system entries. Isn't it annoying and confusing to remember and select every time the only right option? Don't worry, here is how you can get rid of the problem forever:

1. Load windows and login if required
2. Go to Start menu, click on Run and then type cmd. This open up the command window.
3. Type this command:
bootcfg /delete /id x
where x is the number of the option you want to delete. Say, for example, you want to delete 2nd boot option then you will type bootcfg /delete /id 2 and so on.
4. Now reboot the machine to check that you have only the correct option(s) available.

  • Please be careful in step 3 and don't delete the correct operating system because that will prevent you from booting.
  • Repeat step 3 to delete all unnecessary operating system menus.